NSB BPO Solutions Limited is a Business Process Outsourcing (BPO) company with over two decades of experience in providing efficient and customized support services.
The company specializes in a wide range of solutions, including customer care, telesales, tele-collections, document digitization, application processing, KYC form processing, warehousing, archival, and payroll management. Its client base spans across diverse sectors such as telecommunications, banking, financial services, insurance, e-retail, food delivery, hospitality, government, healthcare, and education.
Apart from BPO services, NSB BPO is also engaged in trading of fast-moving consumer goods (FMCG) and staples like dal, sugar, rice, dry fruits, fruits, and vegetables. Leveraging its extensive nationwide network, the company ensures competitive procurement and seamless B2B sales to retailers.
Service Verticals:
- Voice Business Call Centre
NSB offers cost-effective inbound and outbound voice-based call center solutions. These include customer query handling, grievance redressal, marketing calls, payment reminders, and feedback collection, backed by experienced staff and robust systems. - Back Office Outsourcing
The company provides efficient back-office services such as document management, customer onboarding, warehousing, archival, digital support, and social media management, helping businesses cut costs and improve efficiency. - Payroll Management
NSB delivers end-to-end payroll solutions covering recruitment, onboarding, attendance, leave management, compliance, reporting, and staff support. It also focuses on employee training, insurance, and attrition management. - Trading of FMCG Goods
Through in-house software and tele-sales, NSB manages procurement and supply of FMCG products. Orders are efficiently sourced and delivered on time, strengthening its B2B presence.
As of August 31, 2025, the company employs 2,439 full-time staff, reinforcing its capability to deliver scalable and reliable services across industries.
NSB BPO Solutions IPO – Details
| IPO Opening Date | 23 September 2025 |
| IPO Closing Date | 07 October 2025 |
| Issue Type | Book Built Issue IPO |
| Issue Size | Total Issue: 53,00,000 Shares Worth ₹77.91 Crore Fresh Issue: 53,00,000 Shares Worth ₹77.91 Crore |
| Face Value | ₹10 per equity share |
| IPO Price | ₹121 – ₹140 per share |
| Market Lot | 1000 Shares |
| Min Order | 1000 Shares [ 1 Lot ] |
| Listing At | BSE SME |
| Registrar | Bigshare Services Pvt.Ltd. |
| QIB Shares Offered | 1% |
| NII Shares Offered | 49.4% |
| Retail Shares Offered | 49.6% |
NSB BPO Solutions IPO – Date Schedule
| IPO Open Date | 23 September 2025 |
| IPO Close Date | 07 October 2025 |
| Basis of Allotment | 08 October 2025 |
| Initiation of Refund | 09 October 2025 |
| Credit of Shares to Demat | 09 October 2025 |
| IPO Listing Date | 10 October 2025 |
| Cut-off time for UPI mandate confirmation | 5 PM on October 07, 2025 |
NSB BPO Solutions IPO – Lots Size & Price
| Application | Lots | Shares | Amount |
|---|---|---|---|
| Retail (Min) | 2 | 2,000 | ₹2,94,000 |
| Retail (Max) | 2 | 2,000 | ₹2,94,000 |
| S-HNI (Min) | 3 | 3,000 | ₹4,41,000 |
| S-HNI (Max) | 6 | 6,000 | ₹8,82,000 |
| B-HNI (Min) | 7 | 7,000 | ₹10,29,000 |
Competitive Strengths
- Quality Service.
- Experienced promoter and senior management team.
- Client Satisfaction and Relationship.
- Diversified customer base and revenue sources.
Company Promoters
- Narendra Singh Bapna
Company Financials
| Period | Total Revenue | Total Expense | Profit After Tax | Total Borrowings |
|---|---|---|---|---|
| 31 March 2023 | ₹285.15 Cr | ₹272.98 Cr | ₹2.21 Cr | ₹102.20 Cr |
| 31 March 2024 | ₹128.27 Cr | ₹115.29 Cr | ₹4.78 Cr | ₹93.99 Cr |
| 31 March 2025 | ₹138.54 Cr | ₹119.67 Cr | ₹8.54 Cr | ₹124.85 Cr |
Key Performance Indicator
| KPI | Values |
|---|---|
| ROE | 7.92% |
| ROCE | 9.42% |
| Debt/Equity | 0.17 |
| RoNW | 7.92% |
| PAT Margin | 7.98% |
| EBITDA Margin | 13.62% |
| Price to Book Value | 1.65 |
| Pre IPO | Post IPO | |
|---|---|---|
| EPS (₹) | 5.82 | 4.27 |
| P/E (x) | 25.27 | 34.40 |
Object Of The Issue
| Objects of the Issue | Expected Amount (in Crore) |
|---|---|
| Re-payment/pre-payment, in full or in part, of certain borrowings availed by the Company. | ₹25.82 |
| Funding Capital expenditure for new project. | ₹13.38 |
| Additional Working Capital requirements for the existing business. | ₹9.02 |
| Long-Term Working Capital requirements for the new project. | ₹20.00 |
| General Corporate Purposes. | – |
✅Strengths
- 20+ years of experience with strong goodwill and client trust.
- Diversified services across BPO, payroll, and FMCG trading.
- Wide client base in telecom, BFSI, healthcare, government, and education.
- Pan-India presence with 2,400+ employees for scalable operations.
⚠️Risks
- Multiple pending litigations and disputes.
- Heavy dependence on client contracts.
- Labour issues and attrition challenges in BPO sector.
- Regulatory compliance and financial exposure risks.
NSB BPO Solutions IPO Promoter Holding
| Pre Issue Share Holding | 45.78% |
| Post Issue Share Holding | 33.63% |
NSB BPO Solutions IPO Prospectus
Company Contact Information
| NSB BPO Solutions Ltd. 3 rd Floor, Plot No. 13, Railway Colony, E-8, Arera Colony, Trilanga, Huzur Bhopal, Madhya Pradesh, 462039 Phone: +91 755 4500715 Email: ipo@nsbbpo.in Website: http://www.nsbbpo.com/ |
NSB BPO Solutions IPO Registrar
| Bigshare Services Pvt.Ltd. Phone: +91-22-6263 8200 Email: ipo@bigshareonline.com Website: https://ipo.bigshareonline.com/IPO_Status.html |
NSB BPO Solutions IPO Lead Manager(s)
| 1. Inventure Merchant Banker Services Pvt.Ltd. |
NSB BPO Solutions IPO FAQ
| What is NSB BPO Solutions IPO? NSB BPO Solutions IPO is an SME IPO. The issue is priced at ₹140 – ₹147 per equity share. The IPO is to be listed on BSE SME. |
| When NSB BPO Solutions IPO will open? The IPO is to open on 23 September 2025 for QIB, NII, and Retail Investors. |
| What is NSB BPO Solutions IPO Investors Portion? The investors’ portion for QIB – 1%, NII – 49.4%, and Retail – 49.6%. |
| What is the NSB BPO Solutions IPO Size? NSB BPO Solutions IPO size is ₹77.91 Crore. |
| What is NSB BPO Solutions IPO Minimum and Maximum Lot Size for Retail? The minimum bid is 2000 Shares with ₹2,94,000 amount, while the maximum bid is 2000 Shares with ₹2,94,000. |
| What is the NSB BPO Solutions IPO Allotment Date? NSB BPO Solutions IPO allotment date is 08 October 2025. |
| What is the NSB BPO Solutions IPO Listing Date? NSB BPO Solutions IPO listing date is 10 October 2025. The IPO is to be listed on the BSE SME. |
